Billing & Support
Seeing RENNETRELIMITED or EBOOKLY IO on your statement?
This charge is from your Ebookly subscription — a weekly ebook delivery service. RENNETRELIMITED and EBOOKLY IO are the trading names used for payment processing.
What it looks like on your statement
EBOOKLY IO
-£9.99
RENNETRELIMITED
-£9.99
The amount may vary depending on your subscription plan (£9.99/month or £79.99/year).
Manage your subscription
Get in touch
Email
support@ebookly.io
Website
ebookly.io
Frequently asked questions
I don't recognise this charge — is it a scam?
No. RENNETRELIMITED and EBOOKLY IO are the trading names used by Ebookly for payment processing. If you or someone in your household signed up for an Ebookly subscription, this charge is legitimate.
How do I cancel my subscription?
Email us at support@ebookly.io and we will cancel your subscription immediately with no questions asked.
Can I get a refund?
Contact us at support@ebookly.io within 14 days of the charge and we will arrange a refund.
What is Ebookly?
Ebookly is a subscription service that delivers a new ebook to your inbox every week. Visit ebookly.io to learn more.